Table of Contents
1.Who We Are and How to Contact Us
Operator: Orione, operated under the trade name "Orione" by [Legal Entity Name]
Contact Information
Email: [Support Email]
Phone: [Phone Number]
2.Information We Collect
We collect information in three ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties.
A)Information you provide
Depending on how you use the Services, you may provide:
Identifiers and contact details:
first name, last name, email address, mobile number, display name, and similar contact/account identifiers
Account and profile details:
Google account information, avatar or profile image, preferred language, category preferences, favorite content types, saved settings, and other personalization preferences
Astrology and spiritual-tool input data:
zodiac selection, birth date, birth time, birth place, optional name, optional question prompts, reading focus areas, event preferences, and similar information used to generate or personalize outputs
Editorial and product interactions you choose to save:
bookmarks, favorite articles, favorite audio tracks, personal notes or private insights you attach to articles or readings, saved reports, and related account-linked content
Generated output history:
horoscope history, natal chart reports, tarot readings, PDF download history, saved content state, and related product outputs
Audio-related usage you choose to save:
playback progress, saved tracks, completion state, last listened items, and resume history
Event registration details:
registration information, attendance preferences, event type/category interests, and questions or notes submitted in connection with events
Communications:
support requests, partnership inquiries, media requests, legal/privacy requests, feedback, and other messages you send us
Subscription preferences:
topic interests, message frequency preferences, communication channel preferences, and related opt-in choices for email and/or SMS
Consent records:
opt-in and opt-out status, timestamps, checkbox states, consent language shown, and related logs used to honor your choices and support compliance
Sensitive information
Orione is not a medical, legal, financial, or mental health service. We do not request medical or health information, and we ask that you do not submit sensitive medical, diagnostic, legal, financial-account, or similarly sensitive personal details through our forms or tools. If you include such information in a message to us, we may process it only as reasonably necessary to respond and for related record-keeping.
B)Information collected automatically
When you use the Services, we may automatically collect:
Device and browser data:
device type, operating system, browser type, language, screen size, and similar technical details
Usage data:
pages viewed, routes visited, links clicked, referral URLs, approximate geolocation derived from IP address, timestamps, session activity, and related interaction signals
Product interaction data:
article opens, category filtering, author page visits, product page views, event page visits, login attempts, successful sign-ins, report generation events, PDF download events, and other interaction signals
Audio interaction data:
play, pause, resume, completion events, saved playback position, and listening history where those features are enabled
Cookies and similar technologies:
cookies, pixels, SDKs, local storage, and similar tools, as further described in Section 7
C)Information from third parties
We may receive information from:
- Service providers that help us operate the Services, including hosting, storage, database, authentication, security, analytics, performance monitoring, email delivery, SMS delivery, forms, and related infrastructure providers
- Astrology, interpretation, audio, PDF, geocoding, or similar technology providers that support the generation or delivery of features within the Services
- Advertising and measurement partners (if enabled), typically in the form of aggregated, campaign-level, or pseudonymous data
- Partners you choose to engage with, if you request or authorize a connection, including through clearly disclosed co-branded forms or external offer flows
- Identity and sign-in providers, such as Google, when you sign in using Google authentication and authorize information sharing with us
3.How We Use Information
We use information to:
- provide, maintain, and improve the Services and product features
- authenticate users and manage account access
- create and maintain your profile, settings, preferences, and saved experience
- generate horoscope results, natal chart reports, tarot readings, event experiences, manifestation audio features, and related content outputs
- personalize content, recommendations, editorial experiences, audio suggestions, and event discovery
- operate saved history, bookmarks, playback resume, article notes/insights, and related private account features
- generate, deliver, store, and re-deliver downloadable PDFs or saved reports
- deliver newsletters, event notices, product announcements, updates, and other communications you requested
- send transactional messages such as account notices, support replies, confirmations, and event communications
- where you have opted in, send marketing emails and/or SMS messages regarding products, content, events, promotions, and related offers
- measure engagement, improve relevance, and optimize performance and conversion
- detect, prevent, and address fraud, abuse, misuse, technical issues, and security incidents
- comply with legal obligations, document consent and opt-out records, and maintain compliance-related logs
- support product analytics, testing, debugging, and internal operations
4.Email and SMS Communications
A)Email communications
If you opt in to receive email communications, we may send newsletters, editorial content, event announcements, product updates, platform notices, and occasional promotional communications.
- Every marketing email includes an unsubscribe mechanism.
- You may opt out of marketing emails at any time.
- We process unsubscribe requests as required by law and maintain suppression records to honor those choices.
- We may still send non-marketing service or transactional communications where permitted, such as account notices, support replies, registration confirmations, and event-related messages.
B)SMS / text messages
If you opt in to receive SMS/text messages, we may send text messages consistent with your selections, such as event updates, account notices, product alerts, or marketing/promotional messages where permitted.
- Message frequency varies.
- Message and data rates may apply.
- Opt-out: Reply STOP (or another reasonable opt-out request such as "STOP," "QUIT," "END," "CANCEL," or "UNSUBSCRIBE") to opt out. You may receive a final confirmation message.
- Help: Reply HELP for assistance, or contact us at [Support Email].
- Wireless carriers are not liable for delayed or undelivered messages.
C)Orione SMS program terms (United States only)
Orione may provide astrology alerts, event reminders, editorial releases, manifestation audio notices, account-related messages, and occasional promotional or partner-related messages via SMS/text messaging. Message frequency varies.
You may cancel the SMS program at any time by texting "STOP" to [Phone Number]. After you send "STOP," we may send a final confirmation text to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again through the Services.
If you are experiencing issues with the messaging program, you can reply with "HELP" for more assistance, or contact us directly at [Support Email] or [Phone Number].
Consent to receive marketing texts is not a condition of purchase. Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
D)Consent records
We maintain opt-in, opt-out, and consent records where appropriate to demonstrate compliance and to honor your choices, including timestamps, source information, and the consent language or form flow presented to you at the time of sign-up.
5.How We Disclose Information
We do not sell your personal information for money.
We disclose information only as described below.
A)Legal and safety
We may disclose information to comply with applicable law, regulations, lawful requests, subpoenas, court orders, or to protect the rights, safety, integrity, or security of the Services, our users, or others, including to investigate and prevent fraud, abuse, or misuse.
B)Service providers and operational partners
We may disclose information to service providers, contractors, and vendors that help us operate the Services, including providers that support:
- hosting and infrastructure
- databases and storage
- authentication
- analytics and performance monitoring
- security and fraud detection
- email and SMS delivery
- customer support or form processing
- PDF generation
- astrology or interpretation tooling
- audio/media delivery
- geocoding, time-zone, or similar enrichment services
These providers are contractually or otherwise restricted from using information for their own unrelated marketing purposes where applicable.
C)Advertising and analytics partners (if enabled)
If we use third-party analytics, attribution, or advertising tools, those partners may collect or receive certain identifiers and event data through cookies, pixels, SDKs, or similar technologies to help measure performance, attribution, and relevance. Where applicable, you may opt out as described in Sections 7 and 9.
D)No sale or marketing sharing of contact data
We do not sell, rent, or share your contact information — including your email address, mobile telephone number, or information you submit through our forms — with third parties or affiliates for their own marketing or promotional purposes.
This means:
- No mobile information shared for third-party marketing: No mobile information is shared with third parties or affiliates for their own marketing/promotional purposes.
- No email information shared for third-party marketing: We do not share email addresses with third parties or affiliates for their own marketing/promotional purposes.
- Opt-in and consent data is not shared for third-party marketing: SMS opt-in status, consent timestamps, consent language, and related compliance logs are not shared with third parties for their own marketing or promotional use.
- Limited operational sharing only: We may provide limited information to service providers strictly as necessary to operate the Services, and those providers may process it only to provide services to us.
- No third-party marketing lists: We do not use your email address or mobile number to build or sell third-party marketing lists.
E)User-directed disclosures and third-party destinations
We may disclose information if you expressly direct us to share it, such as through a clearly disclosed co-branded form or a specific partner connection flow that you intentionally choose.
If you click through to an external partner, consultation page, checkout page, event partner page, or other third-party destination, any information you provide directly to that third party will be governed by that third party's own privacy practices.
F)Non-personally identifiable or aggregated information
We may disclose aggregated, de-identified, or non-personally identifiable information for analytics, research, measurement, product development, marketing effectiveness, or similar lawful business purposes.
6.Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including:
- operating the Services and maintaining your account
- delivering subscriptions, event communications, and requested content
- maintaining saved history, bookmarks, notes, progress state, and related user features
- maintaining opt-in, opt-out, and suppression records
- supporting security, fraud prevention, dispute resolution, and enforcement
- meeting legal, regulatory, accounting, or compliance obligations
Retention periods vary depending on the type of information, the feature involved, the context in which it was collected, and applicable legal requirements. We may retain aggregated or de-identified information longer where permitted by law.
8.Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is 100% secure.
Our safeguards may include:
- regular review of our systems for vulnerabilities and security issues
- monitoring designed to detect suspicious activity or abuse
- access controls and role-based restrictions
- confidentiality obligations for personnel and vendors where applicable
- SSL/TLS encryption for data submitted through secure site experiences where available
- the use of reputable infrastructure and service providers with appropriate controls
We implement a variety of security measures when a user enters, submits, saves, downloads, or accesses their information in order to help protect personal information.
Payments / transaction note
Orione is primarily a digital content, experience, and account platform. If you choose to purchase products or services from third-party partners or external offer pages linked from the Services, those transactions may be processed through the relevant third party's checkout or payment processor. Payment card information is generally not stored or processed on Orione-operated servers unless explicitly disclosed otherwise.
9.U.S. Privacy Rights and Choices
Depending on your state of residence and our processing activities, you may have rights such as:
- the right to know/access information about personal data we collected, used, or disclosed
- the right to delete certain personal data
- the right to correct inaccurate personal data
- the right to data portability
- the right to opt out of "sale" or "sharing" as defined by certain state laws
- the right to opt out of certain targeted advertising or profiling activities where applicable
- the right to non-discrimination for exercising privacy rights
- the right to appeal certain denials, where applicable under state law
How to submit a request
Email [Privacy Request Email] with the subject line: Privacy Request
We may need to verify your identity, and where applicable your authority to act for another person, before processing certain requests.
California "Do Not Sell or Share" / GPC
If we engage in activities that constitute "selling" or "sharing" personal information as defined under California law, California residents may submit an opt-out request. Where required, we honor applicable Global Privacy Control signals as a valid opt-out request.
Other state-law rights
Where required, we honor applicable state-law privacy rights and recognized universal opt-out mechanisms.
10.Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, contact us and we will take appropriate steps.
11.Changes to This Policy
We may update this Policy from time to time. We will update the "Last updated" date above or provide additional notice where required by law. Continued use of the Services after changes become effective means you accept the updated Policy to the extent permitted by law.
12.Contact
Questions, requests, or privacy inquiries:
Contact Information
Email: [Support Email]
Phone: [Phone Number]
Trade Name / DBA Notice (Orione)
Orione (the "Site") is operated under the trade name "Orione" by:
Legal entity: [Legal Entity Name]
Legal form: [Legal Form]
Country of registration / jurisdiction: [Jurisdiction]
Registered office address: [Registered Address]
Company registration number: [Registration Number]
Tax ID / VAT ID: [Tax ID / VAT ID]